21 August 2026
AVAY works fine with a mixed team, because it doesn't route through Teams or Meet at all — it hosts the call itself, in a browser, on its own link. Anyone can join that link with no download and no account, whatever their company defaults to. What it won't do is join a meeting someone else already scheduled in Teams or Meet as a guest; if the invite isn't an AVAY link, AVAY never hears the call.
AVAY isn't a plugin for Teams or an add-on for Meet. It's the meeting room itself — you send an AVAY link the same way you'd send a Zoom link, and everyone who opens it in a browser is in the call together, on AVAY's infrastructure, regardless of which video tool their laptop defaults to.
That's the part that makes a split team a non-issue for this specific meeting. Someone on Teams and someone on Meet aren't dialing into each other's system or fighting over which client to install. They're both opening the same URL.
Some note-taking tools work the other way: you keep scheduling in Teams or Meet, and a bot account dials in as a guest to listen. That approach rides on top of whatever platform the meeting was already booked on.
AVAY doesn't do that. There's no AVAY bot that can be invited into a Teams call or a Meet call, so a meeting your client scheduled in Teams stays a Teams meeting with no transcript on AVAY's side, no matter how much your team likes AVAY for everything else.
Nobody migrates a whole company off Teams and Meet just to try a note-taker, and nobody needs to. The pattern that holds up is narrower: pick one recurring meeting — a weekly sync, a sprint planning call, a standing client check-in — and send the AVAY link for that one instead of the usual invite.
Everything else keeps running wherever it already runs. The Teams-default half of the team and the Meet-default half both just click the link for that one meeting, the same way they'd click a link for any tool someone asked them to try for a specific call.
Nothing beyond opening a browser tab. Click the link, grant camera and mic permission, and they're in — no AVAY account, no admin approval from their IT team, no software to install on a locked-down company laptop.
This matters more than it sounds like it should. A lot of tooling changes stall on approval processes; a meeting link that opens in any browser sidesteps that entirely, because joining a meeting isn't the same as adopting a tool.
Every meeting your team keeps holding in Teams or Meet is invisible to AVAY. There's no transcript, no notes, no record that surfaces when someone searches later — because AVAY only has a record of what happened inside meetings held on an AVAY link.
If the goal is a searchable history of everything said in every meeting, that only holds for the meetings that actually run through AVAY. It's a reasonable trade for most teams, because the meetings worth having a permanent, searchable record of are usually a short list — not every call on the calendar.
| Bot joins the existing platform | AVAY hosts the call | |
|---|---|---|
| Joins a Teams or Meet invite you already sent | Yes, dials in as a guest account | No — the meeting has to be booked on an AVAY link |
| Needs IT or admin approval to join | Often, since it's requesting bot access | No, joining is just opening a browser link |
| Works the same for a Teams-default and a Meet-default teammate | Only if their org allows guest bots on both | Yes, both open the same link in a browser |
| Meetings you don't invite it to | Untranscribed, same as always | Untranscribed, same as always |
No. AVAY doesn't send a bot into meetings hosted on other platforms — it only transcribes meetings held on an AVAY link. If a meeting is booked in Teams or Meet, AVAY has no way to hear it.
No. Anyone with the AVAY link opens it in a browser, grants camera and mic access, and is in the call. There's no download and no account required, regardless of what their company uses for other meetings.
Most mixed-stack teams don't, and don't need to. The common pattern is running one recurring meeting — a weekly sync, a client call, a planning session — on an AVAY link, while everything else stays where it already lives.
Only if they were held on an AVAY link. AVAY's search covers everything said in every past AVAY meeting, but it has no transcript of a call it wasn't hosting, so a Teams meeting from last month won't show up.
It doesn't matter — everyone joins the same AVAY link in a browser regardless of which platform they normally use, so the split inside your company is invisible to the meeting itself.
AVAY doesn't unify Teams and Meet — it sidesteps the split by hosting the call itself, so anyone can join from a browser, but only the meetings actually held there get transcribed.
AVAY is a video meeting platform that transcribes the call itself — no bot joins, because there is nothing to join. Start one at avay.ai, read how each part works in the documentation, or see what it costs.