21 August 2026
Yes — say its name mid-call and AVAY answers out loud, using what's been said in this meeting and every one before it that you were part of. It takes a couple of seconds, the room hears the answer with you, and if you'd rather nobody else hear it, ⌘K opens a private line only you see.
AVAY listens to the whole call, but it only speaks up when someone addresses it directly — 'AVAY, what did we quote them,' 'hey AVAY, when's that due.' It doesn't interrupt unprompted and it doesn't chime in on things said near it that weren't asked of it. That's a deliberate line: the AI in the room is there to answer, not to moderate.
When you ask it something, it isn't guessing from general knowledge. It checks the live transcript of the call happening right now, then the transcripts of every past meeting you were part of, and finally any connector your team has attached — a CRM record, a ticket, a doc. If the answer to 'what discount did we agree' sits in a call from six weeks ago, that's where it comes from, not from a plausible-sounding number.
The answer comes back in a couple of seconds — long enough to search, short enough that the conversation doesn't stall. It's spoken into the call for everyone on the line, and it gets written into the minutes next to the moment it was asked, with a note on where it came from. Anyone reading the follow-up later sees the question and the answer as part of the record, not as a private aside someone had to relay.
Press ⌘K during a call and a private line opens that only you can see and hear — the room has no idea you used it. It draws on the same transcripts and connectors, so it's useful for the moment right before you say a number out loud: checking what you actually quoted last time, or what a client's account history says, without exposing the question to the room. Sales calls and negotiations lean on this more than internal syncs do, for obvious reasons.
AVAY answers from what's actually in the transcripts and whatever systems are connected. If nobody has ever mentioned the number, the deadline, or the decision, it says so plainly instead of inventing something reasonable-sounding. That's a narrower promise than a general assistant makes, and it's the one worth trusting: an answer grounded in a specific meeting on a specific date beats a confident guess every time.
| Who hears it | What it draws on | Best for | |
|---|---|---|---|
| Ask AVAY out loud | Everyone on the call | Live transcript, past meetings, attached connectors | Settling a fact the whole group needs |
| ⌘K private coach | Only you | Same sources, plus room to think before you speak | Checking a number before you commit to it out loud |
Yes, by default — the answer plays in the call for everyone and gets logged in the minutes next to the question. If you don't want that, use ⌘K to open the private coach, which only you can see and hear.
It says it hasn't heard that mentioned in this meeting or any past one, rather than offering a guess dressed up as fact. If a connector has the answer — a ticket status, a CRM field — it'll pull that instead; if nothing has it, it tells you plainly.
⌘K opens a line only visible and audible to the person who pressed it — nobody else on the call sees it happened. It draws on the same transcripts and connectors as the out-loud answer, so the content is identical, only the audience changes.
Only when addressed directly, by name. It doesn't interject on things said near it that weren't a question to it, so it won't hijack the conversation or answer things nobody asked.
Only if a connector to that system has been attached by the team — it doesn't reach into anything on its own. Without a connector, its answers come strictly from what's been said across your meetings.
Say its name and AVAY answers out loud, in a couple of seconds, from what the call and its history actually said — or pull up ⌘K for the same answer without the room hearing you ask.
AVAY is a video meeting platform that transcribes the call itself — no bot joins, because there is nothing to join. Start one at avay.ai, read how each part works in the documentation, or see what it costs.