The handful of things that usually go wrong.
| Nobody can hear me | Check the Mic button, then check the browser allowed the microphone — look for the padlock in the address bar. |
|---|---|
| Notes are not appearing | Transcription is probably off. Select Start transcription. It needs Chrome or Edge. |
| Start transcription is greyed out | Your browser does not support it. Safari and Firefox cannot do live transcription; use Chrome or Edge. |
| I can see people but they are frozen | Usually the network. If it persists, everyone leaving and rejoining re-establishes the connections. |
| The call will not connect at all | Some office and VPN networks block the direct connection between computers. Try a different network to confirm. |
| AVAY answers “I can't answer that one” | It declined the question. Rephrasing usually works. |
AVAY on your computer and your phone.
When you need an account, and who can see what.
Open avay.ai and start a meeting — nothing to install, and the people you invite do not need accounts. See what it costs.